01
Appointment Booking Systems
Online booking with live slot availability, SMS and email confirmation, and automated reminders to reduce no-shows.
Healthcare & Clinics
Digital systems for Singapore clinics and healthcare groups.
Namtech Pte Ltd, a Singapore AI transformation consultancy, builds appointment booking platforms, patient management portals and multi-branch dashboards for Singapore clinics and healthcare groups. Custom web applications start from SGD 18,000 (12–24 weeks).
Healthcare
The problem
The digital challenges facing healthcare
Singapore healthcare providers face two pressures at once: patients who expect digital convenience and the complexity of running several branches. Outdated systems make both harder.
Patient experience starts before they walk through the door.
- 01
Manual booking creates scheduling conflicts
Bookings handled by phone and spreadsheet lead to double-bookings, long hold times and missed follow-up appointments.
- 02
Paper records slow down consultations
Doctors spend consultation time finding paper files, re-recording history and updating records by hand instead of caring for patients.
- 03
Poor multi-branch visibility for group practices
Clinic group managers cannot see appointment volumes, revenue or patient flow across branches from one admin screen.
- 04
No digital follow-up or patient communication
Post-consultation follow-up relies on manual phone calls, so check-ins are missed, test results go uncollected and patients are left dissatisfied.
- 05
Fragmented billing and claims processing
Medical billing, insurance claims and co-payments sit in separate systems, causing reconciliation delays and unpredictable cash flow.
Our solutions
How Namtech solves this for healthcare
Namtech builds systems for Singapore clinics and healthcare providers that improve the patient experience and reduce admin work.
02
Patient Management Portals
Secure portals for registration, medical history, test results and post-consultation communication.
03
Secure EMR Integration
Integration with your existing electronic medical record system, so patient data is available at the point of care without duplication.
04
Multi-Branch Reporting Dashboards
Group dashboards showing appointment volumes, revenue, patient flow and staff utilisation across all branches, live.
05
Patient Communication Platforms
Automated follow-up sequences, test result notifications and health reminders by SMS and email.
06
Digital Intake Forms
Paperless registration and medical history forms completed online before arrival, shortening queues and cutting data entry errors.
07
Insurance Claims Processing
Claims workflows with digital documents, status tracking and automated follow-up on outstanding claims.
08
Analytics and Compliance Reporting
Clinical and operational analytics with reporting designed to support MOH requirements and internal quality assurance.
Industry case study
Proven results in Healthcare
75%
Enquiries Automated
8 min → 30s
Booking Time
6
Branches Served
SGD 12K
Monthly Savings
AI Customer Service Agent for Healthcare Provider
The challenge
A clinic group with 6 branches was handling 500+ appointment enquiries daily across phone, WhatsApp, and web forms. Reception staff spent 60% of their time on repetitive scheduling tasks, leading to long wait times and missed appointments.
The solution
Built an AI-powered customer service agent that handles appointment booking, rescheduling, FAQ responses, and pre-visit information collection across WhatsApp and web chat. Integrated with their clinic management system for real-time availability.
The result
AI agent now handles 75% of enquiries without human intervention. Patient wait time for booking reduced from 8 minutes to under 30 seconds. Reception staff reallocated to patient care tasks.
Recommended services
Services we offer healthcare providers
Each service below links to its full scope, with the lowest published package price.
01
ERP Implementation
Practice management and billing on Odoo ERP for healthcare groups and multi-branch clinics.
From SGD 8,500
02
Mobile Applications
Patient apps for appointment booking, health tracking and secure messaging with doctors.
From SGD 18,000
03
Web Applications
Custom booking portals, patient management systems and clinic group dashboards.
From SGD 18,000
04
E-Commerce
Online health product stores and appointment payment portals.
From SGD 12,000
05
AI & Automation
Automated appointment reminders, triage questionnaires and clinical workflow automation.
From SGD 120,000
06
Corporate Websites
Websites for clinics, specialist practices and healthcare groups.
From SGD 7,500
Prices in SGD excluding GST, as published on our pricing page. Every engagement is scoped in writing before work begins.
FAQ
Frequently asked questions
What does Namtech build for clinics in Singapore?
Namtech builds appointment booking systems, patient management portals, EMR integration, multi-branch reporting dashboards, patient communication platforms, digital intake forms, insurance claims workflows and analytics and compliance reporting for Singapore clinics and healthcare groups.
How much does a clinic booking system or patient portal cost?
Entry-level packages published on the Namtech pricing page, in SGD excluding GST: Odoo ERP – SME Starter (2 Modules), SGD 8,500, 6–8 weeks; Enterprise Mobile App, SGD 18,000, 12–24 weeks; Enterprise Web Application, SGD 18,000, 12–24 weeks; E-Commerce Development, SGD 12,000, 8–14 weeks; AI Transformation Program, SGD 120,000, 6 months; Corporate Website, SGD 7,500, 6–10 weeks. Every engagement is scoped in writing before work begins.
How do I start a clinic technology project with Namtech?
Book a 30-minute industry strategy call. Namtech reviews your current operations, identifies your highest-impact digital opportunities and sends a structured proposal within 5 business days. The session has no obligation and an NDA is available on request.
Industry strategy call
Ready to transform your healthcare operations?
Book a 30-minute industry strategy call. We review your patient systems, identify your highest-impact digitalisation opportunities and send a structured proposal within 5 business days. 30-minute session · No obligation · NDA available on request.