Technology Shouldn't Slow You Down
Get access to a team that resolves issues, builds automations and keeps your systems running, without first having to hire.
On-Demand Support · Singapore
AI & technology support
AI & Technology Support On-Demand is a monthly support plan from Namtech Pte Ltd, a Singapore AI transformation consultancy, for businesses that need help with AI tools, automation, integrations and reporting without an in-house IT team. Plans cost SGD 1,000, 3,000 or 6,000 a month, billed quarterly.
Plans from
SGD 1,000
Per month
Billing cycle
Quarterly
Invoiced every 3 months
Published tiers
3 plans
Plus custom Enterprise
Enterprise
Custom SLA
Scoped per engagement
Why this service
An external technology team
The plan gives you a technology team to call on when you need it, without the cost and commitment of full-time hires.
A Team, Not a Single Hire
One plan gives you skills across AI, integrations, reporting and operations, rather than the skill set of a single full-time hire.
Built for Business Leaders
Designed for founders, directors, and operations leaders who need reliable technology support without managing an internal IT department.
Scale Without the Overhead
Ideal for companies that need ongoing technical support but don't need, or can't justify, building a full internal technology team.
Core inclusions
What's included
01
On-Demand Support
Technical support when your business needs it, from a team that already knows your systems.
02
AI Tool Support
Implementation, troubleshooting, and optimisation of AI tools across your operations.
03
Workflow Automation
Design and build automations that eliminate repetitive tasks and streamline processes.
04
Integration Support
Connect your business systems: CRM, ERP, e-commerce, payment gateways, and more.
05
Reporting & Dashboards
Custom reports, dashboards, and data visualisations to support business decisions.
06
Technology Guidance
Strategic advice on technology decisions, vendor selection, and digital roadmap planning.
Support packages
Transparent investment
Prices are shown per month and invoiced every 3 months. Each plan has a fixed fee.
Personal / Solo
Ideal for solo founders and small teams needing occasional technology support and guidance.
SGD1,000/mo
Billed at SGD 3,000 every 3 months
- On-demand technical support
- AI tool guidance & setup
- Basic workflow automation
- Email & chat support
- Monthly technology check-in
Small Business
For growing businesses that need regular support across systems, integrations, and automation.
SGD3,000/mo
Billed at SGD 9,000 every 3 months
- All Personal inclusions
- Integration support (CRM, ERP, etc.)
- Custom reporting & dashboards
- Workflow automation design
- Priority response time
- Fortnightly strategy call
Growing Business
For companies scaling operations that require a dedicated technology team on standby.
SGD6,000/mo
Billed at SGD 18,000 every 3 months
- All Small Business inclusions
- Dedicated support team
- Advanced AI implementation
- Multi-system integration
- Weekly strategy sessions
- Technology roadmap planning
- Vendor management support
Tier 04 · Custom pricing
Enterprise
Fully customised engagement for enterprises requiring comprehensive, ongoing technology partnership.
Quarterly engagement · Scope-dependent
Book Consultation- All Growing Business inclusions
- Dedicated project manager
- Custom SLA & response times
- On-site support available
- Board-level reporting
- Full technology governance
How quarterly billing works
| Package | Monthly equivalent | Invoiced every 3 months |
|---|---|---|
| Personal / Solo | SGD 1,000 / month | SGD 3,000 |
| Small Business | SGD 3,000 / month | SGD 9,000 |
| Growing Business | SGD 6,000 / month | SGD 18,000 |
| Enterprise | Custom | Quarterly engagement · Scope-dependent |
All packages billed quarterly (every 3 months). Pricing in Singapore Dollars (SGD) excluding applicable taxes. Engagement subject to initial scoping consultation.
FAQ
Frequently asked questions
How much does on-demand AI and technology support cost?
Three published plans: Personal at SGD 1,000 per month, Small Business at SGD 3,000 per month and Growing Business at SGD 6,000 per month. Enterprise engagements are scoped and priced individually. Prices are in SGD, excluding applicable taxes.
Do I pay monthly or quarterly?
Quarterly. Prices are shown per month for comparison, but each plan is invoiced every 3 months, for example SGD 3,000 per quarter for the Personal plan.
What work does the support plan cover?
AI tool implementation and troubleshooting, workflow automation, system integrations (CRM, ERP, e-commerce, payment gateways), technical troubleshooting, reports and dashboards, and technology guidance such as vendor selection and roadmap planning.
Do unused support hours roll over?
No. Unused hours do not roll over between quarters; each billing cycle starts with a fresh allocation of support capacity for your plan.
Can I upgrade my support plan?
Yes, at any time. The difference is prorated for the remainder of the quarter and the new plan takes effect immediately.
Is the service only for AI?
No. It covers your operational technology generally (integrations, reporting, automation, troubleshooting and technology guidance) as well as AI tools.
Can you support our existing business systems?
Yes. Namtech works with the tools you already use (ERP, CRM, e-commerce and accounting software), with the aim of making them work better rather than replacing them.
Get started
Get a technology team on call
Book a free consultation to discuss your technology needs. We'll recommend the right plan and set up your support.